Visa Information

How do I receive my I-20/DS-2019?

The I-20/DS-2019 is a legal government document that is created when you are accepted to TROY. You need this document to create your visa appointment and enter the United States. To be able to receive your I-20/DS-2019, you need to set up your TrojanPass. Your immigration document (I-20/DS-2019) will ONLY be emailed to your troy.edu email address. You will have access to this email after you set up your TrojanPass.

TrojanPass

Once accepted for admission, your TROY email will activate within 24 hours. TrojanPass accounts will provide access to Office 365, TROY Email, Canvas, and many other IT services. All official university communications will be sent via TROY email.

If you do not already know your TrojanPass username, go to my.troy.edu and select “What's my TrojanPass username?”
* Enter your Student ID number in the top blank box, your last name in the second blank box, and your birthdate in the third blank box.
* Click “GET USERNAME”

Learn More

Authenticator App

Please view the video below with steps on how to set up your TrojanPass.

It's important not to use text messages for log-in authentication. Instead, download and use the Authenticator app. The reason is that your phone number in the U.S. will be different from the one in your home country. Once you change your phone number upon arriving in the U.S., you won't be able to authenticate your log-in through text messages. However, with the Authenticator app, your phone number doesn't matter!

View Video

Visa Application Tips

Getting ready to apply for your visa? Check out these helpful tips to guide you through the process and ensure you feel more confident and prepared for your interview.

Visa Process and Interview Webinar

Join us to learn about the visa process and what to expect at your visa interview. The international admissions team will go over all paperwork needed to schedule your visa appointment and how to prepare yourself for a successful interview. Each session will begin at 9:00 a.m. CT.

March 28
April 25
May 30
June 27

Helpful Links

10 Points to Remember When Applying for a Student Visa Travel to the United States U.S. Customs and Border Control Student Process Steps

Frequently Asked Questions

Inquiries: Please email intladm@troy.edu about any concerns regarding I-20s/DS-2019s or the visa process.

What does an I-20 look like?

I-20s are given to degree seeking (F-1) students studying in America.
I-20 Example

For more information about the I-20 please see below.
studyinthestates.dhs.gov

What does a DS-2019 look like?

DS-2019s are given to non-immigrant, non-degree seeking (J-1) students studying in America and is controlled by the Department of State through the Exchange Visitor Program.

DS-2019 Example

There are errors in my immigration document. What do I do?

Please email intladm@troy.edu and note what needs to be changed.

I have not received my immigration document.

Please make sure that you have sent all of your required documents to your applications portal.
Next, check your troy.edu email address. I-20s/DS-2019s will only be sent to your troy.edu email.

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