Marketing

Chief Marketing Officer
(334) 670-5830
johnson@troy.edu

Jane Martin 
Assistant Director of Marketing 
(334) 670-5823
jfmartin@troy.edu

Rob Drinkard
Director of Advertising
(334) 808-6381
rldrinkard@troy.edu

Mark Moseley
Art Director
(334) 808-6856
mmoseley@troy.edu

Jo Reihner
Marketing & Communication Project Manager
(334) 670-5830
jreihner@troy.edu

Whitney Bowers 
Multimedia Content Specialist
(334) 808-6713
wbowers@troy.edu

Zhane McKee
Graphic Designer
(334) 808-6533
zmckee@troy.edu

Advertising:

Print and Promotional Partners

If you would like to submit a helpdesk ticket online please follow the instructions below:

1. Visit our help desk page and click “Submit a Ticket.”

2. Ensure your name is under “Requestor.”

3. Under “Urgency,” select a timeframe based on when you will need the materials in hand. When selecting the type of “Urgency,” please consider that creating NEW materials could take two to four weeks, including the time required for the Marketing office's approval process and your revisions.

4. Under “Request Type” you will select between the following:

• “Advertisement Placement”
• “Troy.edu”
• “Creative”
  • Please note that when you select “Creative” or “Troy.edu,” additional fields will appear to further specify the type of creative or website request you are making.
• “I don't know what I want or Other”.

5. Under “Description,” please provide as many details as possible, including whether you will require copy or will provide copy for us.

6. When you reach the attachment section, include any previously referenced documents and any attachments that illustrate the preferred look or feel you would like for your request (if any).

7. Finally, select a due date. This date should be the latest you need to have the final project in hand and should align with your “Urgency.” Again, please keep in mind the time required to create and revise your request.

8. Once your ticket is submitted, a staff member will contact you within one to three business days to confirm your request via the ticketing system (email) or phone.

9. Your ticket will then be assigned to the appropriate staff member for creation.

10. Remember to check your email regularly, as updates on your request will be communicated through the ticketing system (email).

Creative

• Print- any items that can be printed, we will need sizes for any of these items
  •  Mail
    • Mailer
    • Bifold/Trifold
    • Postcard
  • Cards
    • Greeting Card
    • Invitation
    • Save the dates
  • Signage
    • Yard sign
    • Flyer
    • Poster
  • Events
• Banner (half, full, retractable)
  • • Event Program
  • Promotional Item
    • T-shirts
    • Stickers
    • Cups
    • Pens
    • Buttons
• Informational
  • Table tent
  • Rack card
  • Trifold/Bifold Brochure
  • View book insert
• Other- includes logos, email headers, and any items not specified.

If you would like to submit a helpdesk ticket online please follow the instructions below:

1. Visit our help desk page and click “Submit a Ticket.”

2. Ensure your name is under “Requestor.”

3. Under “Urgency,” select a timeframe based on when you will need the materials in hand. When selecting the type of “Urgency,” please consider that anything of emergency urgency needs to be attended to ASAP, high urgency will be needed in 10 or less business days, medium urgency would be needed in less than 2-6 weeks, and low urgency would be needed in 6+ weeks. 

4. Under “Phone number," please add the number that best contacts you. If we cannot reach you via the ticketing system, you may receive a call for more information. 

5. When you select "Date Needed", this date should be the latest you need to have the final project in hand and should align with your “Urgency.”

6. Under “Description,” please provide as many details as possible.

7. Once your ticket is submitted, a staff member will contact you within one to three business days to confirm your request via the ticketing system (email) or phone.

8. Please remember to check your email regularly, as updates on your request will be communicated through the ticketing system (email).

If have any specific questions, please reach out to your rep or email Matt Clower at mclower@troy.edu for more information.

https://www.troy.edu/about-us/offices-departments/office-university-relations/

GreenTree Marketing

All collateral materials are managed through Print on Demand and accounts have been setup for Colleges/Schools and locations. Contact your Area Director or Dean to request access or products.  

TROY Licensing serves to control, protect, enhance, and license the university name and identifying marks for commercial and internal merchandise and products.

TROY Licensing works with Affinity Licensing to regulate, promote, enforce and protect the use of the university's name, likeness, and identifying marks, both on and off campus.

Vendors who are interested in becoming licensed should contact Affinity Licensing via their website https://affinitylicensing.com/licensing

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